Joseph Sawyers

Joseph (Joey) Sawyers

Luxury Operations and Facility Management Professional

Professional Experience

A track record of leadership in high-pressure luxury environments.

Feb 2025 — Present

Workplace Experience & Technology Lead

Interactive Advertising Bureau (IAB)

Overseeing the physical workspace and internal technology to ensure a seamless employee experience. Managing daily office operations, facilities, and IT support to create an environment that is both welcoming and highly functional.

Dec 2024 — Oct 2025

Assistant General Manager

Equinox (E Madison Avenue)

Directed daily club operations and led a high-performing team to uphold luxury brand standards.

May 2024 — Oct 2024

Assistant General Manager

Elite Amenity Management (The Copper Building)

Managed summer-season operations for a luxury residential amenity space, ensuring exceptional resident experiences.

Apr 2024 — Aug 2024

Facilities Manager & Concierge

LIVunLtd (200 Amsterdam & 550 Madison Avenue)

Creating exceptional amenity experiences for luxury residential and commercial properties by providing high-end, personalized services.

Nov 2023 — Feb 2024

Night Audit Supervisor

Rosewood (The Carlyle)

Oversaw the nightly financial audit and operational close-out process for a world-renowned luxury hotel.

May 2021 — Jan 2023

Project Manager

Summit Health / CityMD

Led cross-functional teams to execute complex operational projects and improve internal systems.

Jun 2014 — Mar 2020

Hospitality Operations

Multiple Companies (Hilton / Marriott / Ian Schrager)

Front Office Manager, Night Audit Manager, and Manager on Duty roles across NYC and Florida.

About Me

I am an operations professional who combines a background in luxury hospitality with a genuine love for technology. I believe that exceptional workplace experiences are built on a foundation of high standards and logical systems.

I take pride in figuring things out and owning the result. I designed, built, and host this website myself because I enjoy understanding how things work under the hood.

When I’m not optimizing workflows, I am usually focused on self-improvement and learning new things—whether that’s maintaining my fitness routine, studying Japanese, or mastering the mechanics of a complex strategy game.

Professional Ethos

Servant Leadership

Leadership defined by service. I lead by elevating those around me, earning authority not by rank, but through the consistent respect and support I extend to every level of the operation.

Systemic Insight

Confidence built on preparation. I use a robust understanding of the operation to anticipate needs and resolve issues before they are felt.

Proactive Ownership

Ownership defined by follow-through. Driven by a genuine pride in execution, I commit fully to the quality of my work, ensuring that every detail is handled with intentionality.